LEGAL

Privacy Policy

Last Updated: November 1, 2025

Valley Fulfillment respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and fulfillment platform.

1. Introduction

This Privacy Policy applies to all personal information collected by Valley Fulfillment through our website (shipwithvalley.com), our client portal, and our related services. By using our services, you consent to the data practices described in this statement.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you. This includes: • Contact Data: Name, email address, phone number, and physical address. • Account Data: Username, password, and preferences. • Financial Data: Payment card details and billing information (processed by secure third-party processors). • Transaction Data: Details about orders, shipments, and inventory. • Technical Data: IP address, browser type, operating system, and usage patterns.

3. How We Use Your Information

We use the information we collect to operate and improve our services, process your transactions, provide customer support, and communicate with you about updates or changes to our platform. We may also use your information to ensure compliance with our legal obligations and enforce our agreements.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your personal data. To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

10. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: • By email: info@shipwithvalley.com • By phone: (480) 863-6325 • By mail: 8957 W. Windsor Drive, Suite 116, Peoria, AZ 85381