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Insights from the Floor

Let’s skip the corporate nonsense. You want what works — so do we. This is where real operators talk real ops: fulfillment wins, growth strategies, and everything in between.

From behind-the-scenes of our warehouse build to shipping cost breakdowns, our blog gives you the fulfillment insights and strategies to stay informed and ahead.

Returns That Don’t Suck (For You or Your Customer)

Let’s be honest most return processes feel like an afterthought. They frustrate your customers, drain your team, and chip away at margins. But they don’t have to. At Valley, we built a returns system that’s fast, clean, and customer-friendly without breaking your ops. Here’s how we did it.

News And Blogs

Why Shipping Box and Mailer Size Matters: How to Evaluate and Reduce Postage Costs

When it comes to shipping products, whether for e-commerce or business, the size and weight of your shipping containers can have a significant impact on postage costs. Shipping carriers like USPS, UPS, and FedEx charge based on various factors, with package dimensions being one of the primary considerations. Understanding how box and mailer sizes affect […]

The Best Filler Materials for Shipping: Options for Protecting Your Products

When shipping orders to customers, the protection of your products is paramount. Choosing the right filler materials not only helps prevent damage but can also enhance the unboxing experience. Whether you’re shipping fragile items, electronics, or everyday products, selecting the appropriate packaging material can make a significant difference in ensuring your customers receive their orders […]

Easing the Anxiety of Onboarding: How Our Checklist Will Help You Feel in Control

We understand that onboarding with a new 3PL provider can be a stressful and anxiety-inducing experience. For many brand founders, the thought of losing control over their fulfillment process—something that’s so critical to your business’s success—can feel overwhelming. The logistics of managing inventory, order fulfillment, and customer satisfaction are often complicated, and handing these responsibilities […]

Choosing Between a Private Company 3PL Services and Amazon FBA: Pros and Cons

In today’s competitive e-commerce landscape, efficient order fulfillment is crucial for business success. Two popular options for outsourcing fulfillment are private company 3PL (Third-Party Logistics) services and Amazon Fulfillment by Amazon (FBA). Each option offers distinct advantages and considerations that can significantly impact your business operations and customer satisfaction. Private Company 3PL Services Pros: Customization […]

What to Watch Out for When Selecting a Private 3PL Provider: Key Questions to Ask and Potential Pitfalls

Outsourcing logistics to a third-party logistics (3PL) company can be a game-changer for your business, but choosing the wrong partner can create headaches that hurt your bottom line and reputation. While private 3PL services offer flexibility and tailored solutions, not all providers are created equal. In fact, there are a number of hidden pitfalls that […]

Initial Checklist for Interviewing New 3PL Services: A Guide to the Selection Process

Choosing the right third-party logistics (3PL) provider is a critical decision for any business, as it directly impacts your operations, customer satisfaction, and bottom line. Whether you’re new to outsourcing logistics or looking to switch providers, having a comprehensive checklist for interviewing potential 3PL partners will ensure that you make a well-informed choice. Below is […]

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