Valley Fulfillment – Privacy Policy
Valley Fulfillment (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website or using our services.
This Privacy Policy explains how we collect, use, store, and protect your information, and outlines your rights under applicable laws.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide to Us
- Contact details (name, email address, phone number, business name)
- Shipping and billing information
- Account login information (if applicable)
- Any other information you voluntarily provide via forms, email, or chat
B. Information Collected Automatically
- IP address and browser type
- Device information and operating system
- Website usage data (pages visited, time on site, referral source)
- Cookies and tracking technologies (see Section 6)
C. Information From Third Parties
We may receive data about you from:
- Shipping carriers and logistics partners
- Payment processors
- E-commerce platforms and integrations you connect to our services
2. How We Use Your Information
We use the information we collect for:
- Providing and managing our fulfillment and logistics services
- Responding to inquiries and customer service requests
- Processing transactions and shipping orders
- Personalizing website content and marketing
- Improving our services and website performance
- Complying with legal obligations and preventing fraud
3. How We Share Your Information
We do not sell your personal information. We may share your data only with:
- Service providers (e.g., shipping carriers, payment processors, IT support)
- Legal authorities when required by law
- Business transfers (in the event of a merger, acquisition, or sale of assets)
These third parties are only given the information necessary to perform their services and are bound by confidentiality obligations.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that we delete your data (“right to be forgotten”).
- Restriction: Request we limit processing of your data.
- Opt-Out: Decline certain data uses, including marketing communications.
For EU residents, these rights are under the General Data Protection Regulation (GDPR).
For California residents, these rights are under the California Consumer Privacy Act (CCPA).
You can exercise your rights by contacting us at:
📧 privacy@valleyfulfillment.com
6. Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Deliver relevant advertising
You can manage cookies via your browser settings.
7. International Data Transfers
Because we operate in Arizona, USA, any information you provide may be transferred to and stored in the United States. By using our website, you consent to this transfer, even if you are located outside the United States.
8. Security
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and restricted access. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Valley Fulfillment
📧media@valleyfulfillment.com
Governing Law:
This Privacy Policy is governed by and construed in accordance with the laws of the State of Arizona, USA, without regard to its conflict of law principles.